Center for Payments Fraud Survey

The Payment Fraud Survey is a collaborative effort between the Center for Payments, Nacha, and ICBA, aimed at comprehensively assessing the evolving landscape of payments fraud and its impact on financial institutions and their clientele. Through feedback gathered from members, the study aims to achieve three primary objectives. Firstly, to deepen understanding of the impact that payments fraud imposes on financial institutions and their customers or members. Secondly, to evaluate the current methodologies employed by financial institutions in identifying instances of payments fraud. Lastly, to delineate the strategies and protocols adopted by financial institutions once instances of payments fraud are detected. The results will be used to provide actionable insights that will empower financial institutions to enhance their defenses against payments fraud and safeguard the integrity of their operations.